Library Notes
A newsletter for patrons of the Galter Health Sciences Library

Fall 2005
New Series #38

Inside this Issue:

Director's Report: Responding to LibQUAL+ Survey Comments

Meet the Staff

The Health SmartLibrary: Better than Ever

Collections: Current and Future Directions

Linking from Databases to Full-text Articles

Computing @ the Library

Library Services: Document Delivery, Hours, and More

Study Space: Meeting the Needs of Groups and Individuals

This Issue

Previous Issues

Credits

Galter Library Web Site

Contact Us

Responding to LibQUAL+ Survey Comments

James Shedlock, AMLS, Director, j-shedlock@northwestern.edu

Last spring we reported on the results of the Galter Library’s LibQUAL+ survey that measures the quality of library collections and services. For the most part, the survey results indicated that users perceive the Galter Library in a positive way when it comes to quality collections and services. That’s not to say everything is perfect. Far from it, and users have told us what they think is good and not so good about the Galter Library in the survey’s comments section.

The purpose of this issue of Library Notes is to respond to some of those comments. This is our way of telling you that we are listening to your concerns and ideas for improvement. We can tell you what we are planning to do, or tell you why some ideas need to wait before implementation. We hope to shed some light on users’ concerns by sharing our perspective and what we can or cannot do about specific problems facing the library.

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Meet the Staff

Linda O'Dwyer, MSLIS, Education Librarian, l-odwyer@northwestern.edu


Cheryl Powell Eddie Wiggins Gerald Battle Ira Hardin Isabel Diaz Jeremy Prevost
Jim Brucker Jim Shedlock Julia Hsaio Kurt Munson LaShanda Howard-Curry Linda O'Dwyer
Mark berendsen Michelle Frisque Patty Sekirka Natasha Bowman Ramune Kubilius Rodney Jackson
Ryan Kappes Stephanie Kerns Steve Hunt Susan Wishnetsky Tony Olson Abebi Pendleton
Jerry Pendergast Linda Walton Ron Sims      

The recent LibQUAL+ survey was filled with positive comments on our staff here at Galter. Here’s a chance to find out who we are, what we do, and how we can help you in the future.

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